Reference

Privacy Policy for Indonesia Account Data

Live Roulette, Rocket Crash and Royal Fishing all create account, device and wallet signals that our Privacy Policy explains before you open your account.

DANA data contextOVO receipt handlingGoPay status recordsQRIS reference checks
pdgaming Privacy Policy for Indonesia Account Data
CONTACT ROUTES

Privacy Help Through Local Channels

Fast privacy help starts with the same account details you use in the lobby: username, registered phone or email, and the payment rail involved.

Live chat privacy queue Use live chat from the account menu between 09:00 and 23:00 WIB.
WhatsApp identity check Send your request through our WhatsApp channel with your registered phone number.
Email paper trail Write to [email protected] when you need a written answer about data access, correction or…
ACCOUNT CONTROLS

Controls Behind Your Account Data

Account privacy is handled through practical checks, not vague promises. We separate login data, wallet records, cookie settings and support chat history so a request can be traced to the correct source.

Account profile data

Your profile data starts with the details you enter during account opening. If your phone number or email changes, update it before sending a privacy request so our replies reach the right contact.

Device and login checks

We log device type, browser, IP region and login time to detect unusual access. You can view recent sessions in Account > Security > Devices and ask support to remove old sessions.

Wallet activity records

DANA, OVO, GoPay and QRIS records are tied to deposits, withdrawals and failed payment checks. We keep reference codes so payment questions can be matched without exposing full wallet credentials.

Cookie choices

Cookies help keep you signed in, remember language display and measure page errors. You can clear browser cookies at any time, though the next login may require extra account verification.

Retention periods

Chat logs and cookie records are usually shorter-lived than wallet and security records. Some data may remain after account closure when dispute handling, anti-fraud checks or legal duties require it.

Correction requests

If account data is wrong, contact us with the field that needs correction and proof that connects you to the account. We confirm the change or explain why the record must remain.

Privacy Policy Questions Before You Join

Before you open an account, you should know how your personal data, wallet records and device signals move through our system. These answers cover the questions we hear most often about privacy rights, payment records, cookies and support handling. If your case involves local eligibility, our answer will depend on local law and services are available only where local law permits.

We collect the details you enter, such as username, phone or email, plus login time, device type and IP region. If you use DANA, OVO, GoPay or QRIS, payment references are linked to your wallet history.

We keep payment references to match deposits, withdrawals, failed payments and support disputes to the correct account. The record usually includes status, time and reference code, not your full wallet credentials.

Yes, contact [email protected] or use live chat after login. We verify your account first, then prepare the data we can share under local law and our security duties.

Cookies keep your session active, remember display choices and help us find page errors. You can clear cookies in your browser, but your next login may need extra verification for safety.

Log in and go to Account > Security > Devices to see recent sessions. If a device looks unfamiliar, contact support during 09:00 to 23:00 WIB so we can secure access.

Some data may be removed sooner, such as certain chat records or cookie logs. Wallet, withdrawal and security records can remain longer when disputes, fraud checks or legal duties require a record trail.

Our support team receives the request, verifies the account, then sends it to the privacy handling queue. Provide your username, registered contact and the exact field you want corrected.